@import"https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600;700&family=Manrope:wght@500;600;700;800&display=swap";:root{font-family:DM Sans,Inter,Segoe UI,Arial,sans-serif;color:#152235;background:#f5f7fa;font-synthesis:none;text-rendering:optimizeLegibility}*{box-sizing:border-box}body{margin:0;min-width:320px}.sidebar{width:246px;min-height:100vh;background:#00b5af;color:#d9e4ef;padding:24px 16px;display:flex;flex-direction:column;flex-shrink:0}.brand{display:flex;align-items:center;gap:11px;padding:0 10px 29px;color:#fff}.brand b{font:800 15px Manrope,sans-serif;display:block}.brand small,.profile small{display:block;font-size:11px;color:#9eb2c6;margin-top:3px}.brand-mark{width:34px;height:34px;border-radius:10px;background:#28a4a0;display:grid;place-items:center;color:#fff;font-weight:800;font-size:18px}.ekc-logo{display:block;object-fit:contain;border-radius:6px;flex:0 0 auto}.ekc-logo-sidebar{width:76px;height:76px}.ekc-logo-auth{width:82px;height:82px}.ekc-logo-header{width:58px;height:58px}.nav-label{font-size:10px;letter-spacing:.11em;text-transform:uppercase;color:#8ba1b5;padding:11px 12px 7px}.nav-label.resources{margin-top:20px}.nav-item{border:0;background:transparent;color:#c6d2df;width:100%;text-align:left;padding:11px 12px;border-radius:8px;margin:2px 0;display:flex;align-items:center;gap:12px;font-size:13px;cursor:pointer}.nav-item.active,.nav-item:hover{background:#00413e;color:#fff}.nav-count{margin-left:auto;border-radius:10px;background:#2b4a66;padding:1px 8px;font-size:11px}.profile{margin-top:auto;border-top:1px solid #2c4459;padding:16px 8px 2px;display:flex;gap:10px;align-items:center}.profile b{display:block;color:#fff;font-size:13px}.person-avatar{width:34px;height:34px;border-radius:50%;background:#d9ecff;color:#2252a5;display:grid;place-items:center;font-weight:700;font-size:12px;flex-shrink:0}.topbar{height:68px;background:#fff;border-bottom:1px solid #e5eaf0;display:flex;align-items:center;justify-content:space-between;padding:0 34px}.breadcrumb{font-size:13px;color:#68778b}.breadcrumb span{margin:0 8px;color:#c2cbd5}.breadcrumb b{color:#152235}.top-right{display:flex;gap:18px;align-items:center}.demo-tag{font-size:12px;background:#f2f6f9;border-radius:18px;padding:7px 12px;color:#526377}.top-avatar{width:30px;height:30px}.content{max-width:1440px;margin:auto;padding:30px 34px}.page-heading{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:23px}.eyebrow{color:#16817b;text-transform:uppercase;font-weight:700;font-size:10px;letter-spacing:.1em}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:23px}.stat{background:#fff;border:1px solid #e5eaf0;border-radius:11px;padding:16px 18px;box-shadow:0 2px 8px #15223504}.stat-top{display:flex;align-items:center;justify-content:space-between;color:#68778b;font-size:12px}.stat-top i{width:32px;height:32px;background:#edf4ff;border-radius:9px;display:grid;place-items:center;color:#1d63d8;font-style:normal;font-size:17px}.stat:nth-child(2) .stat-top i{background:#e7f5ef;color:#18845b}.stat:nth-child(3) .stat-top i{background:#fff4e3;color:#b96b0a}.stat:nth-child(4) .stat-top i{background:#f0edff;color:#6955bb}.stat strong{display:block;font:800 26px Manrope,sans-serif;margin-top:8px}.stat>small{display:block;font-size:11px;color:#8491a1;margin-top:3px}.panel{background:#fff;border:1px solid #e5eaf0;border-radius:11px;overflow:hidden;box-shadow:0 2px 8px #15223504}.panel-heading{display:flex;justify-content:space-between;align-items:center;padding:17px 20px;border-bottom:1px solid #e5eaf0}.panel-heading b{font-size:14px}.panel-heading small{display:block;color:#68778b;font-size:12px;margin-top:4px}.filters{display:flex;gap:9px;align-items:center;padding:13px 18px;border-bottom:1px solid #e5eaf0}.search-box{position:relative;flex:1;max-width:360px;display:flex;align-items:center}.search-box>svg{position:absolute;left:11px;color:#77869a;z-index:1;width:16px}.search-box input{padding-left:34px!important}.filters select{border:1px solid #e2e7ed;background:#fff;border-radius:7px;padding:8px 11px;color:#46566a;font-size:12px;height:34px}.table-scroll{overflow-x:auto}table{width:100%;border-collapse:collapse;min-width:800px;font-size:12px}th{font-size:10px;color:#7d8998;text-transform:uppercase;letter-spacing:.07em;text-align:left;padding:12px 16px;background:#fbfcfd;font-weight:700}td{padding:13px 16px;border-top:1px solid #edf0f4;vertical-align:middle;color:#405067}tbody tr{cursor:pointer}tbody tr:hover{background:#f8fbff}td b{display:block;color:#152235;font-size:12px;font-weight:650;white-space:normal;min-width:180px}.ticket-id{display:block;color:#738196;font-size:10px;margin-top:3px}.student-cell{display:flex;gap:8px;align-items:center;white-space:nowrap}.student-cell i{width:27px;height:27px;border-radius:50%;background:#f0f2fa;color:#575d9b;display:grid;place-items:center;font-size:10px;font-weight:700;font-style:normal}.muted{color:#77869a}.table-foot{padding:12px 18px;color:#68778b;font-size:11px;border-top:1px solid #e5eaf0;display:flex;justify-content:space-between}.empty{padding:34px;text-align:center;color:#68778b}.guide-filter{display:flex;align-items:center;gap:15px;padding:12px 16px;background:#fff;border:1px solid #e5eaf0;border-radius:10px;margin-bottom:16px}.guide-filter .search-box{max-width:450px}.guide-filter small{color:#68778b}.guide-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:15px}.guide-card{background:#fff;border:1px solid #e5eaf0;border-radius:11px;padding:18px}.guide-icon{width:40px;height:40px;border-radius:11px;background:#e7f4f2;color:#16817b;display:grid;place-items:center}.category-label{margin-top:12px}.guide-card h3{font:700 15px Manrope,sans-serif;margin:7px 0}.guide-card p{font-size:12px;color:#68778b;line-height:1.6;min-height:58px;margin:0 0 13px}.guide-card button{border:0;background:none;color:#1d63d8;font-weight:700;font-size:12px;padding:0;cursor:pointer}.guidance{padding:22px;max-width:900px}.principles{display:grid;grid-template-columns:1fr 1fr;gap:18px}.principles p{font-size:12px;color:#68778b;line-height:1.65;margin:5px 0}.notice{background:#fff6e7;color:#84500e;border-radius:8px;padding:11px 12px;margin-top:15px;font-size:12px;line-height:1.5}.scrim{position:fixed;top:0;right:0;bottom:0;left:0;background:#101d2e62;z-index:4}.drawer{position:fixed;z-index:5;right:0;top:0;height:100vh;width:min(570px,100vw);overflow:auto;background:#fff;box-shadow:-12px 0 36px #101d2e22}.drawer-head{padding:21px 24px;border-bottom:1px solid #e5eaf0;display:flex;justify-content:space-between;align-items:center}.drawer-head small{display:block;margin-top:4px;color:#68778b}.icon-button{border:0;background:#f0f3f7;border-radius:7px;width:32px;height:32px;display:grid;place-items:center;color:#617082;cursor:pointer}.drawer-content{padding:22px 24px}.badge-row{display:flex;gap:7px}.drawer-content h2{line-height:1.3}.detail-label{font-size:11px;text-transform:uppercase;letter-spacing:.07em;color:#768499;margin:21px 0 9px;font-weight:700}.description{background:#f7f9fb;padding:14px;border-radius:8px;color:#445369;font-size:13px;line-height:1.65}.info-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.info-grid small{display:block;color:#8792a0;font-size:10px;margin-bottom:4px}.info-grid b{font-size:12px;font-weight:650}.timeline{border-left:2px solid #e5ebf2;margin-left:5px;padding:1px 0 1px 16px;color:#47566a;font-size:12px}.timeline>div{margin:0 0 13px;line-height:1.55}.timeline small{display:block;color:#8a96a4;margin-bottom:3px}.ticket-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:20px}.detail-readonly-note{flex-basis:100%;color:#718096;font-size:12px;line-height:1.5}.modal-scrim{position:fixed;top:0;right:0;bottom:0;left:0;background:#101d2e72;z-index:8;display:grid;place-items:center;padding:18px}.modal{background:#fff;border-radius:13px;width:min(570px,100%);max-height:90vh;overflow:auto;box-shadow:0 18px 45px #15223530;padding:23px}.modal-head{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:9px}.modal>p{color:#68778b;font-size:13px;line-height:1.6;margin:5px 0 17px}.preview{border:1px solid #e5eaf0;border-radius:9px;padding:14px;background:#fafbfd}.preview-field{margin-bottom:11px}.preview-field:last-child{margin:0}.preview-field small{display:block;color:#8995a4;font-size:9px;text-transform:uppercase;letter-spacing:.06em;margin-bottom:3px}.preview-field b{font-size:12px;line-height:1.5}.modal-actions{display:flex;justify-content:flex-end;gap:9px;margin-top:17px}.steps{padding-left:21px;color:#405067;font-size:13px;line-height:1.8}.toast{position:fixed;bottom:22px;right:24px;background:#18344b;color:#fff;padding:13px 17px;border-radius:9px;box-shadow:0 12px 30px #15223530;z-index:10;font-size:13px}@media(max-width:950px){.sidebar{width:210px}.content{padding:24px 20px}.topbar{padding:0 20px}.stats,.guide-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:680px){.sidebar{display:none}.content{padding:20px 14px}.topbar{height:58px;padding:0 14px}.demo-tag{display:none}.page-heading{display:block}.page-heading>button{margin-top:14px}.stats{gap:9px}.stat{padding:13px}.stat strong{font-size:23px}.filters{flex-wrap:wrap}.search-box{max-width:none;flex-basis:100%}.filters select{flex:1;min-width:120px}.guide-grid{grid-template-columns:1fr}.guide-filter{align-items:flex-start;flex-direction:column}.guide-filter .search-box{width:100%}.principles{grid-template-columns:1fr}.table-foot span:last-child{display:none}.drawer-content{padding:18px}.drawer-head{padding:17px 18px}}.account-controls{display:flex;align-items:center;gap:10px}.account-name{max-width:190px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px;color:#526377}@media(max-width:680px){.account-name{display:none}.top-right{gap:9px}}.portal-link{margin-top:17px;text-align:center;font-size:12px}.portal-link a{color:#1d63d8;text-decoration:none;font-weight:650}.portal-link a:hover{text-decoration:underline}.portal-page{min-height:100vh;background:radial-gradient(ellipse at 50% 12%,#fff,#f4f8fb 58%,#edf3f6);color:#152235}.portal-top{height:76px;padding:0 max(24px,calc((100vw - 1080px)/2));background:#ffffffd9;border-bottom:1px solid #e5eaf0;display:flex;align-items:center;justify-content:space-between}.portal-brand{margin:0;text-decoration:none}.portal-content{max-width:850px;margin:0 auto;padding:46px 20px 20px}.portal-intro{text-align:center;max-width:570px;margin:0 auto 27px}.portal-intro .signin-icon{margin-bottom:15px}.portal-intro h1{font-family:Manrope,sans-serif}.portal-card{background:#fff;border:1px solid #e5eaf0;border-radius:14px;padding:24px;box-shadow:0 15px 45px #1522350c}.portal-signin{max-width:470px;margin:0 auto;text-align:center;padding:30px}.portal-signin p{font-size:13px}.portal-card-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;padding-bottom:17px;margin-bottom:19px;border-bottom:1px solid #edf0f4}.portal-card-heading b{font-size:15px}.portal-card-heading small{display:block;color:#77869a;font-size:11px;margin-top:4px}.portal-verified{max-width:45%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#16817b;font-size:11px}.request-form{margin-top:0}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px}.form-field{display:flex;flex-direction:column;gap:7px;color:#425168;font-size:12px;font-weight:600}.form-field input,.form-field select,.form-field textarea{width:100%;min-height:39px;border:1px solid #dfe5ec;border-radius:7px;background:#fff;padding:9px 11px;color:#152235;font:400 13px DM Sans,sans-serif;outline:none}.form-field textarea{resize:vertical;line-height:1.5}.form-field input:focus,.form-field select:focus,.form-field textarea:focus{border-color:#5276e8;box-shadow:0 0 0 3px #5276e81c}.span-two{grid-column:1 / -1}.student-directory-search{display:flex;flex-direction:column;gap:7px;min-width:0}.directory-search-input{position:relative;display:flex;align-items:center}.directory-search-input>svg{position:absolute;left:12px;z-index:1;color:#788699;pointer-events:none}.directory-search-input input{padding-left:36px}.directory-search-help,.directory-search-message{color:#788699;font-size:11px;line-height:1.45}.directory-search-results{max-height:190px;overflow-y:auto;margin:0;padding:0;list-style:none;border:1px solid #dfe5ec;border-radius:8px;background:#fff}.directory-search-results button{display:flex;width:100%;flex-direction:column;gap:3px;padding:10px 12px;border:0;background:transparent;color:#152235;cursor:pointer;text-align:left}.directory-search-results li+li{border-top:1px solid #edf0f4}.directory-search-results button:hover,.directory-search-results button:focus-visible{background:#f3f7fc;outline:none}.directory-search-results button span,.directory-search-results button small{color:#788699;font-size:11px;font-weight:400}.directory-search-error{display:flex;align-items:center;justify-content:space-between;gap:10px}.form-actions{display:flex;justify-content:flex-end;gap:9px;margin-top:20px}.receipt{background:#eaf7f0;color:#216542;border-radius:8px;padding:12px 14px;margin-bottom:17px;font-size:12px;line-height:1.5}.receipt b{display:block;margin-bottom:3px}.success-notice{background:#eaf7f0;color:#216542}.portal-privacy{text-align:center;color:#788699;font-size:11px;line-height:1.6;margin:18px 0}.portal-footer{text-align:center;color:#8793a2;font-size:11px;padding:14px 20px 24px}@media(max-width:600px){.portal-top{padding:0 14px}.portal-content{padding:30px 13px 14px}.portal-card{padding:17px}.portal-card-heading{align-items:flex-start;flex-direction:column}.portal-verified{max-width:100%}.form-grid{grid-template-columns:1fr}.span-two{grid-column:auto}.portal-top .account-controls .account-name{display:none}}.student-requests-card,.student-new-request{margin-bottom:18px}.request-list-actions{display:flex;align-items:center;gap:10px}.request-total{font-size:11px;color:#718095;white-space:nowrap}.student-ticket-list{display:flex;flex-direction:column}.student-ticket{padding:15px 2px;border-bottom:1px solid #edf0f4}.student-ticket:last-child{border-bottom:0}.student-ticket-main{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.student-ticket-title{min-width:0}.student-ticket-title>b{display:block;font-size:13px;color:#152235}.student-ticket-title>small{display:block;margin-top:4px;font-size:10px;color:#7d8998}.student-ticket>p{margin:10px 0;color:#526177;font-size:12px;line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere}.student-ticket-meta{display:flex;gap:14px;flex-wrap:wrap;color:#8290a0;font-size:10px}.student-status{padding:4px 9px;border-radius:12px;background:#edf3fa;color:#47617f;font-size:10px;font-weight:700;white-space:nowrap}.status-new{background:#eaf1ff;color:#3657b7}.status-in-progress{background:#fff2df;color:#a25b05}.status-waiting-for-student{background:#f1ebff;color:#6944a2}.status-resolved{background:#e7f6ed;color:#27744b}.status-escalated{background:#f1ebff;color:#6944a2}.student-list-empty{min-height:120px;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:7px;color:#8793a2;font-size:12px;text-align:center}.student-list-empty svg{color:#16817b}.student-list-empty b{color:#46566a;font-size:13px}.student-list-empty span{font-size:11px}.request-list-actions button{white-space:nowrap}@media(max-width:600px){.request-list-actions{width:100%;justify-content:space-between}.student-ticket-meta{gap:8px 12px}.student-ticket-main{gap:8px}}.topbar{position:relative;z-index:6}.refresh-button{gap:7px}.spin{animation:refresh-spin .8s linear infinite}@keyframes refresh-spin{to{transform:rotate(360deg)}}.notification-wrap{position:relative}.notification-trigger{height:36px;width:38px;position:relative;display:grid;place-items:center;border:1px solid #e2e7ed;border-radius:8px;background:#fff;color:#526377;cursor:pointer}.notification-trigger:hover{background:#f7f9fb;color:#1d63d8}.notification-count{position:absolute;right:-6px;top:-6px;min-width:17px;height:17px;padding:0 4px;border:2px solid white;border-radius:12px;background:#db4350;color:#fff;font-size:9px;font-weight:700;line-height:13px;text-align:center}.notification-panel{position:absolute;right:0;top:46px;width:min(390px,calc(100vw - 24px));background:#fff;border:1px solid #e3e8ef;border-radius:12px;box-shadow:0 15px 45px #10243a25;overflow:hidden;z-index:20}.notification-panel>header{padding:14px 16px;border-bottom:1px solid #edf0f4;display:flex;justify-content:space-between;align-items:center}.notification-panel>header b{display:block;font-size:13px}.notification-panel>header small{display:block;margin-top:3px;color:#8793a2;font-size:10px}.notification-panel>header button{border:0;background:none;color:#1d63d8;font-size:11px;font-weight:650;cursor:pointer}.notification-list{max-height:380px;overflow:auto}.notification-item{width:100%;border:0;border-bottom:1px solid #f0f2f5;background:#fff;padding:12px 14px;display:flex;align-items:flex-start;gap:10px;text-align:left;cursor:pointer}.notification-item:hover{background:#f8fbff}.notification-item.unread{background:#f3f8ff}.notification-dot{width:7px;height:7px;flex:0 0 7px;margin-top:5px;border-radius:50%;background:transparent}.notification-item.unread .notification-dot{background:#3c62e9}.notification-copy{flex:1;min-width:0}.notification-copy b,.notification-copy strong,.notification-copy small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.notification-copy b{font-size:9px;color:#16817b;text-transform:uppercase;letter-spacing:.06em}.notification-copy strong{font-size:12px;color:#152235;margin-top:3px}.notification-copy small{font-size:10px;color:#7d8998;margin-top:4px}.notification-item time{white-space:nowrap;color:#8995a4;font-size:10px}.notification-empty{padding:28px 18px;display:flex;align-items:center;flex-direction:column;gap:7px;color:#8894a3;text-align:center}.notification-empty svg{color:#16817b}.notification-empty b{font-size:12px;color:#46566a}.notification-empty span{font-size:11px}.top-right{gap:10px}@media(max-width:680px){.refresh-button{font-size:0!important;width:36px;padding:0!important}.refresh-button svg{width:16px;height:16px}.notification-panel{right:-45px}.topbar{z-index:6}}.queue-content{height:calc(100vh - 68px);min-height:0;display:flex;flex-direction:column;overflow:hidden}.queue-content>.page-heading,.queue-content>.stats{flex-shrink:0}.queue-content>.panel{flex:1;min-height:0;display:flex;flex-direction:column}.queue-content>.panel>.table-scroll{flex:1;min-height:0;overflow:auto}.queue-content>.panel>.table-scroll thead th{position:sticky;top:0;z-index:1}.queue-content>.panel>.table-foot{flex-shrink:0}@media(max-width:680px){.queue-content{height:calc(100vh - 58px)}}.signin-page{min-height:100vh;width:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:30px 18px;background:radial-gradient(ellipse at 50% 42%,#fff,#f4f8fb 60%,#edf3f6)}.signin-brand{display:flex;align-items:center;gap:11px;margin-bottom:25px}.signin-brand .ekc-logo-auth{margin-right:2px}.signin-brand b{font:800 16px Manrope,sans-serif;color:#152235;display:block}.signin-brand small{display:block;font-size:11px;color:#7a8796;margin-top:3px}.signin-card{width:min(440px,100%);padding:34px 35px 25px;background:#fff;border:1px solid #e5eaf0;border-radius:16px;box-shadow:0 18px 50px #15223510;text-align:center}.signin-icon{width:50px;height:50px;border-radius:14px;background:#e7f4f2;color:#16817b;display:grid;place-items:center;margin:0 auto 20px}.signin-card .eyebrow{margin-bottom:4px}.signin-card h2{font-family:Manrope,sans-serif}.signin-card>p{font-size:13px}.signin-button{width:100%;margin-top:23px}.signin-foot{border-top:1px solid #edf0f4;margin-top:23px;padding-top:16px;display:flex;align-items:flex-start;text-align:left;gap:9px;color:#7b8898;font-size:11px;line-height:1.5}.signin-foot svg{flex-shrink:0;color:#16817b;margin-top:1px}.signin-error{margin-top:14px;padding:10px 12px;border-radius:8px;background:#fff0ef;color:#a63d3d;font-size:12px;text-align:left}.signin-caption{font-size:11px;color:#8a96a4;margin-top:19px}.conversation-scrim{z-index:15}.conversation-modal{width:min(680px,100%);display:flex;flex-direction:column;overflow:hidden;max-height:min(88vh,820px)}.conversation-modal .modal-head{flex-shrink:0;gap:14px}.conversation-modal .modal-head h2{line-height:1.25;overflow-wrap:anywhere}.conversation-summary{font-size:12px;line-height:1.55;color:#637287;background:#f6f8fb;border-radius:8px;padding:11px 13px;margin:2px 0 14px}.conversation-list{min-height:190px;max-height:42vh;overflow-y:auto;display:flex;flex-direction:column;gap:10px;padding:4px 3px 12px;overscroll-behavior:contain}.conversation-empty{flex:1;min-height:165px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:7px;text-align:center;color:#7e8b9b;font-size:12px}.conversation-empty svg{color:#16817b}.conversation-empty b{color:#46566a;font-size:13px}.comment-bubble{align-self:flex-start;width:min(88%,560px);background:#f1f5f9;border:1px solid #e7ecf2;border-radius:11px;padding:11px 13px}.comment-bubble.mine{align-self:flex-end;background:#eaf5f4;border-color:#d5ece9}.comment-meta{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;color:#38495f;font-size:11px}.comment-meta time{color:#8390a0;font-size:10px;text-align:right}.comment-bubble p{margin:7px 0 0;color:#46566a;font-size:12px;line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere}.comment-form{border-top:1px solid #e8edf2;padding-top:15px;margin-top:5px;display:flex;flex-direction:column;gap:8px}.comment-form>label{font-size:12px;font-weight:700;color:#405067}.comment-form textarea{width:100%;resize:vertical;min-height:82px;border:1px solid #dfe5ec;border-radius:8px;padding:10px 12px;color:#152235;font:400 13px DM Sans,sans-serif;line-height:1.5;outline:none}.comment-form textarea:focus{border-color:#5276e8;box-shadow:0 0 0 3px #5276e81c}.comment-form-foot{display:flex;align-items:center;justify-content:space-between;gap:12px}.comment-form-foot small{color:#8390a0;font-size:10px;line-height:1.5}.student-ticket[role=button]{cursor:pointer;border-radius:8px;padding-left:10px;padding-right:10px;transition:background .15s ease,box-shadow .15s ease}.student-ticket[role=button]:hover{background:#f8fbff}.student-ticket[role=button]:focus-visible{outline:3px solid #5276e866;outline-offset:2px}.student-ticket-comments{margin-left:auto;color:#1d63d8;font-weight:700}.directory-tabs{display:flex;align-items:center;gap:8px;margin:0 0 16px;border-bottom:1px solid #e4eaf0;padding-bottom:11px}.directory-tabs button:not(.chakra-button){border:0;background:transparent;border-radius:8px;padding:9px 12px;color:#586a80;font:inherit;font-size:12px;cursor:pointer}.directory-tabs button.active{background:#e7f4f2;color:#127b75;font-weight:700}.directory-tabs button span{margin-left:5px;opacity:.7}.directory-tabs .chakra-button{margin-left:auto}.directory-panel{margin-bottom:16px}.directory-form{display:grid;gap:12px;padding:16px 20px 20px}.directory-form label{display:flex;flex-direction:column;gap:6px;color:#405067;font-size:12px;font-weight:650}.directory-form input,.directory-form select,.directory-inline{width:100%;min-height:37px;border:1px solid #dfe5ec;border-radius:7px;background:#fff;padding:8px 10px;color:#152235;font:400 12px DM Sans,sans-serif;outline:none}.directory-form input:focus,.directory-form select:focus,.directory-inline:focus{border-color:#5276e8;box-shadow:0 0 0 3px #5276e81c}.site-form{grid-template-columns:minmax(180px,1fr) minmax(150px,.7fr) auto;align-items:end}.technician-form{grid-template-columns:repeat(2,minmax(180px,1fr));align-items:end}.directory-form-span-two{grid-column:1 / -1}.technician-form button{justify-self:start}.entra-technician-search{position:relative;display:grid;gap:6px}.entra-technician-search>label{display:grid;gap:6px}.entra-technician-search>small{color:#77869a;font-size:10px;font-weight:400}.entra-technician-search .directory-search-input{position:relative}.entra-technician-search .directory-search-input>svg{position:absolute;z-index:1;top:50%;left:11px;transform:translateY(-50%);color:#8090a3}.entra-technician-search .directory-search-input input{padding-left:34px}.entra-technician-search .directory-search-results{position:absolute;z-index:5;top:72px;left:0;right:0;max-height:260px;overflow-y:auto;margin:0;padding:4px;border:1px solid #dfe5ec;border-radius:8px;background:#fff;box-shadow:0 12px 30px #13243a1c;list-style:none}.entra-technician-search .directory-search-results button{display:flex;width:100%;flex-direction:column;align-items:flex-start;gap:3px;border:0;border-radius:6px;padding:9px 10px;background:#fff;color:#24354a;text-align:left;cursor:pointer}.entra-technician-search .directory-search-results button:hover{background:#f1f6fb}.entra-technician-search .directory-search-results span{color:#728198;font-size:11px;font-weight:400}.entra-technician-selected{display:flex;align-items:center;justify-content:space-between;gap:12px;border:1px solid #cde9dc;border-radius:8px;background:#f3fbf7;padding:10px 12px}.entra-technician-selected b,.entra-technician-selected small{display:block}.entra-technician-selected small{margin-top:3px;color:#728198;font-size:11px}.directory-form label.directory-check,.directory-check{display:flex;flex-direction:row;align-items:center;gap:7px;min-height:37px;font-size:11px;font-weight:500}.directory-check input{width:15px;min-height:15px;accent-color:#3b61e8}.directory-hint{margin:-8px 20px 17px;color:#728198;font-size:11px}.directory-hint code,.directory-panel td code{font-size:11px}.directory-actions{white-space:nowrap;text-align:right}.directory-actions button{border:0;background:transparent;color:#2458d8;font:inherit;font-size:11px;font-weight:700;cursor:pointer;margin-left:10px}.directory-actions button:disabled{opacity:.55;cursor:wait}.directory-object-id{display:block;margin-top:4px;max-width:270px;overflow-wrap:anywhere;color:#8190a2;font-size:10px}.directory-edit-fields{display:grid;gap:5px;min-width:190px}.directory-success{margin-bottom:14px;border:1px solid #cde9dc;border-radius:8px;background:#effaf5;padding:10px 13px;color:#23734a;font-size:12px}@media(max-width:760px){.site-form,.technician-form{grid-template-columns:1fr}.directory-tabs{overflow-x:auto}}@media(max-width:600px){.conversation-modal{padding:17px}.conversation-list{max-height:38vh}.comment-bubble{width:96%}.comment-form-foot{align-items:flex-end}.student-ticket-comments{margin-left:0}}.student-portal-nav{display:flex;gap:8px;border-bottom:1px solid #e5eaf0;margin:0 0 17px;padding:0 0 12px}.student-portal-nav a{display:inline-flex;align-items:center;justify-content:center;min-height:38px;padding:8px 13px;border-radius:8px;color:#53647a;text-decoration:none;font-size:12px;font-weight:650;transition:background .15s ease,color .15s ease}.student-portal-nav a:hover{background:#edf4f7;color:#1c5261}.student-portal-nav a.active{background:#e7f4f2;color:#127b75}.receipt a{color:#1d63d8;font-weight:700;text-decoration:none;white-space:nowrap}.receipt a:hover{text-decoration:underline}@media(max-width:600px){.student-portal-nav{gap:5px}.student-portal-nav a{flex:1;padding:8px 7px;font-size:11px}}